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Evaluations and learnings

We regularly evaluate our programs to make sure we’re achieving meaningful, positive change.

Our theory

YFS knows that if we understand people, learn from evidence and experience, and use this knowledge to influence the world around us, we can

We strive to understand community needs and design tailored, integrated and impactful services that lead to meaningful, positive change.

Our approach

YFS’ Monitoring, Evaluation and Learning Framework outlines how we use evidence, data and lived experience insights to inform service design, measure outcomes and maximise our impact. Our process is broken down into four steps.

Build an evidence base

Using research, our data and what clients tell us to shape service design and delivery.

Measure performance

Tracking who we support, what we do, and what’s changing for people.

Evaluate effectiveness

Understanding what’s working, what difference we’re making, and why.

Learn, improve, and influence

Using learnings to improve service delivery and shape better systems.

Our evaluations and learnings

YFS has published many evaluations across its range of services. See some of our most recent learnings here.

Youth services

Youthlink Evaluation Summary (April 2019)

PDF · 1 MB
Youthlink Evaluation Summary (April 2019)

Resolve Evaluation Summary (June 2023)

PDF · 14 MB
Resolve Evaluation Summary (June 2023)

Family services

Step by Step Evaluations Summary (April 2026)

PDF · 2 MB
Step by Step Evaluations Summary (April 2026)

Family Functional Therapy – Child Welfare Evaluation Summary (October 2020)

PDF · 2 MB
Family Functional Therapy – Child Welfare Evaluation Summary (October 2020)

Thriving Families Evaluation Summary (March 2021)

PDF · 2 MB
Thriving Families Evaluation Summary (March 2021)

Sure Steps Evaluation Summary (May 2020)

PDF · 4 MB
Sure Steps Evaluation Summary (May 2020)

Sure Steps Families Accessing Service Systems Project Evaluation Summary (September 2019)

PDF · 3 MB
Sure Steps Families Accessing Service Systems Project Evaluation Summary (September 2019)

Thriving Families Evaluation Summary (May 2019)

PDF · 2 MB
Thriving Families Evaluation Summary (May 2019)

Homelessness and housing

Logan Zero Evaluation Summary (July 2025)

PDF · 522 KB
Logan Zero Evaluation Summary (July 2025)

Home and Healthy Evaluation Summary (May 2024)

PDF · 2 MB
Home and Healthy Evaluation Summary (May 2024)

Integrated Family Housing Evaluation Summary (January 2023)

PDF · 8 MB
Integrated Family Housing Evaluation Summary (January 2023)

Housing Review Evaluation Summary (June 2020)

PDF · 4 MB
Housing Review Evaluation Summary (June 2020)

Our evaluations and learnings

YFS has published many evaluations across its range of services. See some of our most recent learnings here.