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Strategic direction

YFS backs people to thrive – not just survive – by fostering safety, hope, and opportunity.

Who we are

For more than 40 years, YFS has worked alongside individuals, families and communities across Logan, Beaudesert and surrounding regions, to support them through life’s challenges and build stronger futures.

Guided by our values of excellence, integrity, optimism, steadfastness and courage, we walk alongside our clients to create positive and lasting change. Every person has strengths, aspirations and the ability to shape their own future. Our role is to provide the support, opportunities and connections that help make this possible.

What we do today

YFS delivers a broad range of integrated services that respond to the needs, aspirations and strengths of our community. Our work spans housing and homelessness, domestic and family violence support, family services, youth programs, employment services, financial wellbeing, legal, and local community development.

Through these services, we support thousands of people each year to find safety and stability, strengthen relationships, improve wellbeing, build independence and shape hopeful futures in their community. By working across multiple service systems, we help people access the right support at the right time. This integrated, place-based approach enables us to respond to complex challenges while remaining connected to the communities we serve.

“Ultimately it comes down to the people we’re working for. That’s why we are here.”
Christopher John, CEO

Where we're heading

As community needs evolve, so does our organisation. Our Strategic Direction outlines how we will strengthen our impact, deepen our community connections and build a sustainable future for YFS and the people we serve.

Our daily work and long-term development is guided by five interconnected pillars.

Our partnerships

We also know that our direction is determined as much by our goals as by how our community and partners see us. That’s why we conduct regular surveys with our partners to check how we’re progressing against our strategy.

2025 Stakeholder Opinion Survey

PDF · 216 KB
2025 Stakeholder Opinion Survey

Our partnerships

We also know that our direction is determined as much by our goals as by how our community and partners see us. That’s why we conduct regular surveys with our partners to check how we’re progressing against our strategy.

What we achieve

Through our Strategic Direction, YFS ensures that the thousands of people we support across and surrounds can continue living, working, and thriving in their communities. To find out more about how we help people find housing, strengthen relationships, improve financial wellbeing, access employment opportunities, and build community connections, click here.

Related pages

Service improvement and expansion

Strengthening and scaling integrated supports that address existing or emerging client needs.

Advocacy and partnerships

Championing fair and equitable outcomes for Logan through evidence and strong collaboration.

People, culture and leadership

Building an inclusive workplace driven by strong values and opportunities for growth.

Infrastructure and systems

Investing in future-ready systems and spaces that support impactful, client-centred service delivery.

Innovation and investment

Driving development and sustainable growth to increase the impact of integrated services and create future opportunities

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